Blinc

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Commercial alertness for non-sales

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Develop your commercial antenna

How you, as a non-sales staff member can nevertheless contribute to your organization’s commercial goals

This training course can be given in-company.

Deriving enjoyment from cross-selling and upselling

Deriving enjoyment from cross-selling and upselling

Do you enter into contact with your company’s customers on a daily basis? Do you derive enjoyment from building up a relationship of trust with these customers, and by giving them the best support you can? If so, the time has come to make use of these valuable customer contacts in the interest of your organization’s commercial goals. Because, even if you are not a sales-driven type of person, you can still provide a crucial contribution in an natural and pleasant manner.

Blinc Sales Institute developed a workshop in which the point of departure is the relationship of trust that is naturally created by non-commercial staff with their customers. You will learn how to strengthen this bond in a spontaneous manner, i.e. by gradually gaining insight into the extra services your organization can offer to be of even better service to your customers. Without placing the least strain on your relationship, you will learn to build bridges that will create added value for both parties.

The skills you have learned will be put into practice immediately during simulation interviews and fun games. You will learn to deal with your customers’ reflex objections from a win-win perspective.

Blinc Sales Institute trains dozens of salespeople every day. Our team and our methods are firmly founded on psychology, with respect for every salesman or woman’s personal sales style.

For whom is this training course intended?

This group training course is intended for a maximum of 12 non-commercial experts who are able – based on their expertise – to spot needs among their customers to which they are currently unable to respond.

This training course can also be given in-company.

What is the programme for this workshop?

  • Gaining insight into your day-to-day customer contacts
  • Creating commercial bridges
  • Dealing with your customers’ reflex objections
  • Practising your new skills and in a playful and low-threshold manner

Non-commercial experts who are able – based on their expertise – to spot needs among their customers to which they are currently unable to respond.

Investment: € 575 (excluding VAT) of which 40% is subsidized through the KMO Portefeuille

"I never saw myself as a salesman at all, actually thought of salesman as a dirty word. But now I'm raring to go!"

Sofie L'Eau Freelance HR consultant

Contact us about this training course

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